Privacy Policy

Last Updated: 01-01-2025

1. Introduction

Welcome to BizKonekt, a cloud-based Point of Sale (POS) and Inventory Management solution provided by Aksvin Group (Tanzania) Ltd and Extratech (Malawi) ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information.
• Business Information: Business name, address, and tax identification number.
• Usage Data: Information about how you use BizKonekt, such as login times, features used, and device information.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send you related information.
• Respond to your inquiries and provide customer support.
• Send you promotional materials and updates (with your consent).

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in delivering our services.
• Legal Requirements: When required by law or to protect our rights and property.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request a copy of the data we hold about you.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can disable cookies in your browser settings, but this may affect the functionality of our services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the BizKonekt platform. Your continued use of our services constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bizkonekt.site

Address: Aksvin

Phone: +255 756 60 22 90